Payments and Refunds

This policy explains how course payments, deposits, cancellations, and refunds are handled at Rec and Beyond.

1. Deposits and Full Payments

A payment link for your deposit is sent after your training dates and course details are confirmed with our team.

The full course balance must be paid before the course start date unless a different written agreement has been made.

2. Cancellation by Student

If you need to cancel, please contact us as early as possible.

In the event that the student's spot has been filled by another diver, a full refund will be processed.

  • More than 28 days before course start: deposit can be transferred to a new date or fully refunded.
  • 14 to 28 days before course start: partial refund may apply depending on booking costs already committed.
  • Less than 14 days before course start: deposit is generally non-refundable.

3. Cancellation by Rec and Beyond

If we cancel due to weather, safety, instructor availability, or other operational reasons, you may choose either:

  • A full refund of payments made for the affected course dates, or
  • A transfer to a new available date.

In the case of cancellation, we are not responsible or liable for any external costs, including accommodation and travel costs.

4. No-Show and Late Arrival

No-shows and significant late arrivals that prevent course delivery may be treated as a cancellation without refund.

Need Help?

For any payment or refund query, contact us at info@recandbeyond.co.uk and include your full name and booked course.